Shipping policy
Shipping Policy
At Expensive Creations, we strive to provide an exceptional shopping experience by delivering your orders in a timely and reliable manner. Please review our shipping policy to ensure you understand how we handle shipping for your order.
Processing Time
All orders are processed within 1-3 business days after payment has been received. Orders are not shipped or delivered on weekends or holidays. You will receive an email confirmation once your order has been shipped, along with tracking details.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on the shipping method selected and the delivery address. We offer several shipping options, including standard and expedited shipping.
- Standard Shipping: Delivery typically takes 5-7 business days.
- Expedited Shipping: Delivery typically takes 2-3 business days.
- Overnight Shipping: Available upon request, with delivery the next business day.
International Shipping
We currently offer international shipping to select countries. Delivery times vary by location and may take anywhere from 7-21 business days. Please note that international shipments may be subject to customs fees or import taxes, which are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment.
Shipping Restrictions
- We do not ship to P.O. Boxes or military addresses (APO, FPO, DPO).
- We reserve the right to cancel or modify orders if shipping is not possible to a specific address.
Damaged or Lost Shipments
While we make every effort to ensure your package arrives safely, Expensive Creations is not responsible for any lost or damaged items once they are shipped. If your package is lost or damaged, please contact the shipping carrier directly. If you experience any issues, feel free to reach out to our customer support team, and we will do our best to assist you.
Address Changes
Once an order is placed, the shipping address cannot be changed. Please ensure your address is correct before completing your order.
Shipping Delays
While we work hard to ensure timely delivery, shipping times may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs processing for international orders. We appreciate your patience and understanding.
Contact Us
If you have any questions or need further assistance regarding shipping, please contact our customer support team at support@expensivecreations.com
Thank you for choosing Expensive Creations. We appreciate your business and are committed to delivering luxury and quality straight to your door.